• who should pay bank charges?

Bank charges should be paid by the customer 

  • What is C.I.F, C&F,BL and FOB

CIF  -  Cost , Insurance and Freight

C&F -  Cost Of Fright (Include all expenses up to a named port of discharge)

BL - Bill Of Landing ( a document issued by a carrier )

FOB -  Free Of Board 

  • What is Consignee,Notify Party,TT Copy

Consignee -  A perosn who will be owner of the car 

Nortify Party-  The person that the shipping agent contact 

TT Copy -  Telegraphic Transfer Copy of bank transfer

  • What are the inspection do in Japan

There are sevaral inspection do in Japan depend on countries 

JAVIC - Japan Export Vehicle Inspection Center Co.Ltd; a Japanese -registerd company that spaecializes in pre-shipment in pre-shipment inspection and certification of cargo

KEBS QISJ - Kenya Bureau Of Standards this organization is required by the Kenyan goverment

JAAI - Japan Auto Appraisal Institute 

EAA - East Africa Automobile Services a pre-export inspection company authorized by the Tanzanian Standard Bureau (TBS) and Ugandan National Standard Bureau (UNBS)

USS - 

  • What is ETA ,ETD

ETA  -  Estimated time of Arrival

ETD -  Estimated time of Depature

  • How to Buy?

Search cars you wish to buy from our stock list If you cannot find a vehicle that matches your requirement in our stock ,please contact us though email,telephone,whatsup or skype.Then we can find a good car that matches your requirements from one of the Japan used car auctions...

  • Does your company staff inspect the cars before shipment?

Each and every vehicle we buy any auctions in Japan, once transport to our work shop in Chiba  and inspect micanical and eletrical items separatly. Then pass to body and interior section. Then go to cleaning section before delivary to shipping port. Therefore no need to worry about condition of our vehicle at all...

  • Do you guarantee the vehicles you sell?

Yes, we guarantee that the vehicle has all the options and qualities we explained to the customer before purchasing.  
 

  • Can I send payment by credit card?

Yes. You can send part payment or deposit true PayPal.

  • Can I change the vehicle that I ordered to another one?

    Yes. You can send part payment or deposit true PayPal.
  • Can I change the vehicle that I ordered to another one?

No. We strickly refuse it. Once you order a vehicle you cannot change it to other vehicle later date for any reason.
 

  • Can I cancel a vehicle purchased from an auction?

Yes you can cancel a vehicle bought from an auction through us. However, if you cancel a vechicle once we have bought it from an auction for you, we have to bear auction charges and various other expenses. To cover-up that expenses we charge 100,000 Japanese Yen from you.
 

  • Can I cancel a car which I have already bought but not yet shipped?

You can cancel vehicle within 72 hours from the time you reserve it.
But if you need to cancel such a car after 72 hours, it is not allow for any reason, At that time you should pay a panalty of 100,000JPY per unit.  And if you continue to cancel cars so frequently, we will be obliged to deactivate your login from our customer control panel.

 

 
 

 

Islands-Hop Corporation, 3-15-4-1205 Taitou Taitou-ku Tokyo 110-0016 Japan

Tel/Fax : +81-3-6676-6087

What's App : +81-80-5699-1982

Email : info@islandshop.co.jp

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